AI Engineer, Agentic Systems (Quality Engineering)

About this role

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As a Staff Software Engineer in IT Quality Engineering Automation, you will be the technical anchor and visionary for our automated testing and next-generation SDLC ecosystem, operating directly from our Bangalore office. At Palo Alto Networks, we are transitioning from traditional QA to an AI-First engineering culture.

We are looking for an early-in-career AI Engineer to build and ship custom Agentic AI. Applications across an Enterprise IT landscape spanning Salesforce, SAP, custom. Licensing and Entitlement management applications, and AI Custom Quoting, Provisioning and ITSM platforms. You will work with modern generative AI — LLM orchestration, autonomous agent loops, tool calling and RAG — against real enterprise infrastructure, building...