AI Development & Agent Ops — Principal Software Engineer
Company: Dell Technologies
Location: Hopkinton, MA, United States
Salary: $168k - $231k per year
Type: Full-time
Posted: 2026-07-23
About this role
AI Development & Agent Ops — Principal Software Engineer
Why This Role
This is not a support role. Dell's AI Development & Agents Ops organization is operating at the frontier of what it means to build software with AI — and this individual will be in the engine room making it work. You will partner directly with a VP who is deeply engaged in the work, contribute to shaping how one of the world's largest technology companies builds software, and operate at a scale where your individual contributions have outsized organizational impact.
You will also be joining at the right moment: early enough to shape the architecture of the transformation, with enough organizational commitment that the work has real resources and real stakes.
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About Dell Technologies — ISG Developer Experience
Dell's Infrastructure Solutions Group is a global leader in Solutions, Storage, Compute, and Networking. The Developer Experience organization within ISG is responsible for developer productivity, tooling, observability, and platform engineering for approximately 9,000 engineers. Our current mandate spans agentic SDLC transformation, AI tooling governance, and the operating model changes required to make AI-assisted development the norm — not the exception.
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.
Some product builders follow the rules. Ours rewrite them.
Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execut...