Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Boston, MA

Responsibilities

The Specialty Account Manager represents KRYSTEXXA to healthcare professionals and manages territory sales for Rheumatology and Nephrology accounts. They are responsible for developing business plans, ensuring compliance with regulatory guidelines, and providing expertise on reimbursement and payer policies.

Requirements

Candidates must have a minimum of a high school diploma or GED with significant sales experience, or a higher degree with corresponding years of experience in the pharmaceutical or biotech industry. Preferred qualifications include experience in Rheumatology or Nephrology and expertise in buy-and-bill or reimbursement processes.

Skills

• Account Management
• Sales
• Rheumatology
• Nephrology
• Biotech Sales
• Reimbursement
• Buy and Bill
• Territory Business Planning
• Customer Relationship Management
• Payer Policies
• Medicare and Medicaid Regulations
• Compliance
• Microsoft Office
• Communication Skills
• Analytical Skills
• Organizational Skills

Benefits

• Health Insurance
• Dental Coverage
• Vision Coverage
• Life Insurance
• Disability Insurance
• Retirement and Savings Plan
• Flexible Spending Accounts
• Annual Bonus Program
• Sales-based Incentive Plan
• Stock-based Long-term Incentives
• Paid Time Off
• Flexible Work Models

About this role

Career Category
Sales
Job Description
HOW MIGHT YOU DEFY IMAGINATION?
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Account Manager/Specialty Account Manager- Rare Disease - KRYSTEXXA

What you will do
Let’s do this. Let’s change the world. In this vital role In this vital role you will be responsible for representing KRYSTEXXA to physicians and health care professionals, establishing product sales, and performing total territory account management.
The Specialty Account Manager is responsible for representing Amgen products to physicians and healthcare professionals, establishing Biotech/Infusion product sales, and performing total territory account management. The SAM is also responsible for providing account management support to Rheumatology and Nephrology accounts within a specific geography.
Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Amgen team members.
Serves as a resource/consultant to customers and Amgen staff regarding local, regional and national payer policies, reimbursement regulations and processes (i.e., eligibility and benefit verification, prior-authorization, billing, coding, claims, and appeals/denials), Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Amgen products.
Consistently meets or exceeds corporate sales goals.
Communicates territory activity in an accurate and timely manner as directed by management.
Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
Adheres to the Amgen’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Successfully completes all Amgen training classes.
Completes administrative duties in an accurate and timely fashion.
Manages efforts within assigned promotional and operational budget.
Maximizes use of approved resources to achieve territory and account level goals.
Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives.
Attends medical congresses and society meetings as needed.
Perform such other tasks and responsibilities as requested by management from time to time.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

Basic Qualifications (Account Manager – Level 4)
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager – Level 5)
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Preferred Qualifications:
Minimum of 2 years’ sales experience in Rheumatology and/or Nephrology therapeutic areas.
Buy and bill experience and success strongly preferred.
Biologic/biotech sales and reimbursement experience strongly preferred.
Rheumatology therapeutic area experience strongly preferred.
Experience working with institutions and integrated delivery networks preferred.
Experience working in a team environment which successfully partners with all Commercial Operations functions.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational, analytical and computer skills.
Requires approximately 20-30% travel, including some overnight and weekend commitments.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,02...

About Amgen

Biotechnology Research · 10,001+ employees · headquartered in Thousand Oaks, CA · founded 1980