Account Manager

Responsibilities

The Account Manager will develop and implement business development strategies to optimize growth and profitability within regional markets. They will also manage key customer relationships, lead cross-functional projects, and provide technical support to ensure commercial success.

Requirements

Candidates must have at least five years of experience in engineering or sales, preferably within the automotive industry. A Bachelor's degree in Business or Engineering is required, with a Master's degree preferred.

Skills

• Business development
• Account management
• Sales strategy
• Negotiation
• Stakeholder management
• Problem-solving
• Continuous improvement
• Financial analysis
• Sales forecasting
• Budgeting
• Project management
• Technical support
• Cost optimization
• Mentoring
• Data analysis
• Engineering

About this role

Position Summary: Help develop and implement business development strategies,
plans and programs geared towards existing and new regional markets. Execute
(and coach others to execute as needed) business development and account
management activities that optimize growth and profitability for a given
regional market segment.
 
Essential Job Functions include, but not limited to, the following:

* Assist in developing detailed growth strategies for the region by
understanding competitiveadvantages/disadvantages of our product and service
offerings.
* Contribute to the identification and development of new business
opportunities within the region.
* Help prepare business cases for new opportunities.
* Support key relationships with customers, particularly in purchasing, design,
engineering, and advanced product development.
* Participate in customer LTA negotiations and commercial pricing strategy
discussions.
* Provide technical support to customers and help resolve customer disputes and
escalations.
* Update and maintain relevant documentation, including: quotes, customer price
breakdown forms, cost sheets, price information, and commercial pricing
strategies.
* Maintain account information for customers, including: cadence charts,
organization charts, custome debits/credits, and customer scorecard.
* Present data to and respond to requests from customers in a professional,
timely, and accurate manner.
* Create innovative solutions for our customers through experience and
creativity.
* Evaluate quoted prices in light of changed specifications.
* Review and identify discrepancies related to costs for labor, raw material,
purchase parts, and purchased operations.
* Conduct tool invoicing and maintain quote records for all projects.
* Lead cross-functional development projects.
* Support business unit strategic planning, sales forecasting, and budgeting.
* Contribute to new service assessments, marketing research and literature
development, including competitor analyses, market trend analyses, and cost
benchmarking analyses.
* Drive cost optimization actions for maximum profitability.
* Review and scrutinize Plex inputs and outputs with account financial manager.
* Complete NPV/IRR analyses and advanced product development inputs.
* Leverage EC management to improve IRR/margins.
* Support BPP phases and challenge design assumptions from the engineering
team.
* Execute VAVE strategy internally and external with the customer.
* Manage the win/loss database.
* Identify new applications for existing Shape product/process technology.
* Support collaboration with Shape SAP and JV partners.
* Provide direction and coaching to less experienced team members.
* ontribute to recruiting and talent management activities for less experienced
team members.
* dentify and train a back-up(s) to manage key tasks when absent.
* Additional functions not specifically outlined in this position description
as directed by the leader.

Qualifications

Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each
essential duty effectively. The requirements listed below are representative of
the knowledge, skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential job functions.

* A minimum of five years of experience in engineering or sales preferably in
the automotive industry.
* A Bachelor's Degree in Business or Engineering.
* A Master's Degree preferred.
* Previous experience with Shape's manufacturing processes and materials.
* Proven ability to build trusted relationships at all levels of the
organization, internally and externally.
* Past experience developing sales strategy and processes.
* Proficient in BPP, MPR, DFM and VSM analysis.
* Advanced proficiency in negotiation and stakeholder management.
* Advanced proficiency in problem-solving and continuous improvement.
* Advanced proficiency in Microsoft applications and a company ERP.
* Prior experience coaching or mentoring others.
* Ability to travel domestically and internationally up to 20 percent of the
time.

About Shape Corp.

Motor Vehicle Manufacturing · 1,001-5,000 employees · headquartered in Grand Haven, MI · founded 1974