#127306 - UX Designer

About this role

We are seeking a hands-on UX Designer to improve messaging experiences across mobile applications and desktop web products serving multiple user groups. This role will design new AI-powered messaging features and improve communication patterns so users can respond more effectively, understand conversation status, and re-engage when appropriate.

The ideal candidate has strong end-to-end product design experience, a portfolio demonstrating complex product workflows, and the ability to work independently within an established product environment.

Enterprise experience strongly preferred.

Key Responsibilities

\* Design end-to-end product experiences across mobile applications and desktop web.

\* Create wireframes, user journeys, interactive prototypes, and high-fidelity mockups.

\* Design user experiences for AI-powered messaging features.

\* Improve communication responsiveness through reply prompts, expectation setting, status transparency, and re-engagement patterns.

\* Simplify complex workflows and data-heavy experiences involving search, filtering, data export, or similar functionality.

\* Apply established design-system components, patterns, and visual standards.

\* Collaborate with Product Management, Engineering, UX Research, and Legal partners.

\* Incorporate qualitative research findings and user feedback into design iterations.

\* Support design validation through qualitative research and A/B testing.

\* Prepare clear design specifications and handoff materials for engineering teams.

\* Work independently, manage assigned design work, and ramp quickly with minimal oversight.

Must-Have Skills

\* 3+ years of professional product UX design experience.

\* Portfolio demonstrating end-to-end product UX work.

\* Strong interaction design, visual design, prototyping, and user-journey design skills.

\* Experience designing complex workflows or data-heavy enterprise product experiences.

\* Experience with search, filtering, data export, or comparab...